Scores Seem Incorrect

Incorrect scores may result from incomplete submissions, partial saves, or grading configuration errors.

Diagnosing the Issue

Check the candidate's response log to see which questions were answered. Verify the answer key was configured correctly for custom exams. Review the grading rubric for AI-scored questions (coding, video interviews).

Common Scenarios

Candidate submitted before answering all questions. Timer expired mid-question (last answer may not save). AI grader flagged ambiguous or off-topic responses. Manual override applied by employer after initial grading.